A sports shoe company was sued because, when walking, his sneakers make «an embarrassingly loud squeak»according to the complainants.
The company’s clients On sports shoes They complained that when they walk, they make too much noise, drawing attention to themselves.
The class action lawsuit, filed in Portland District Court, where On is based in the United States, targets On’s shoes made with technology «CloudTec».
This is the Clod 6 model.A hallmark of many of the brand’s styles, «CloudTec» It is composed of holes of different shapes that cover the external and lower surfaces of the shoes, according to demand.
At least 11 of On’s sneaker styles are referenced in the lawsuit, including Cloud 5 and Cloud 6, CloudMonster and Cloudrunner, among others.
According to the lawsuit, «CloudTec» was created to «provide cushioned support as users step with each step.» But according to the plaintiffs, the technology «rubs» when users walk or run, «causing a loud, embarrassing squeak with every step.»
This is the CloudMonster model.
Users are angry
The lawsuit, however, admits that while the squeaky shoes are «seemingly inconsequential,» the company has allegedly refused to provide refunds to those who are not happy with their sneakers, leaving customers with «no relief after purchasing shoes of almost 200 dollars that they can no longer wear without making significant modifications to the shoe.
«No reasonable consumer would purchase Defendant’s shoes, or pay as much for them as they did, knowing that each step creates an audible and noticeable squeak,» the lawsuit states.
Nurses and those who are on their feet all day «bear the brunt of this defect,» the lawsuit argues, which allegedly causes «problems for consumers in their daily lives.»
This is the Cloudrunner model.According to the lawsuit, complaints about the squeaking have been widespread and documented in TikTok and Reddit, where customers share «DIY» remedies for noisy shoes, including rub coconut oil on soles o sprinkle baby powder inside the shoe.
The lawsuit alleges that the company is aware of its squeaky sneakers, but Your warranty does not cover noisy soles.. «Squeaking is not currently classified as a production defect,» the warranty states.
The lawsuit also alleges that the company can make its products better to prevent the squeak, but that On «has done nothing» to remedy the problem.
ANSA Agency.
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