Meta global crash: Facebook, Instagram and WhatsApp suffer massive service interruption worldwide

The main platforms of the technology conglomerate Meta Platforms (Facebook, Instagram, Messenger and, to a lesser extent, WhatsApp) are experiencing a massive interruption in their services globally, affecting millions of users in multiple regions including the Americas, Europe, Asia and the Middle East.

International reports from agencies and media such as Newsweek, Gulf News, PetaPixel y MyBroadband They quickly confirmed the widespread extension of the cut in countries such as the United States, Spain, South Africa, India and the Middle East region.

In Latin America, the digital blackout was felt immediately. According to regional media reports such as Infobaethe failures hit countries such as Mexico, Colombia and Argentina hard, registering a sustained increase in reports after 10:30 in the morning (local time).

General symptoms of the failure

According to real-time data collected by the specialized platform Downdetector Argentinalocal drawbacks show specific patterns depending on the application:

Instagram: It is the platform that accumulates the largest number of complaints in Argentine territory. Local users report that, although the application allows you to open the interface, the feed startup appears completely empty, the Stories they freeze on a blank screen and the automatic error message “Something went wrong” is displayed.

Facebook y Messenger: The main inconvenience reported in the country is sudden logout (session timeout). When you try to enter the credentials again, the system returns an authentication error loop. At the international level, Downdetector recorded simultaneous peaks that exceeded 100,000 reports in periods of less than 30 minutes.

WhatsApp: Unlike Facebook and Instagram, the messaging service operates relatively normally in the southern cone, only experiencing intermittent and very specific delays in the sending of multimedia files. This is because, despite sharing the same parent company, WhatsApp runs on a differentiated server infrastructure.

Meta Business Suite and Ads Manager: Corporate tools show severe problems. The official developer portal Meta Status confirmed the “High Disruptions” status of its ad delivery systems (Ad delivery) and campaign reports, paralyzing the activity of marketing agencies and local businesses that depend on the digital advertising.

Given the lack of access, millions of people turned to alternative platforms such as

Official position and status

A spokesperson for the Menlo Park firm issued a brief statement through alternative channels formally acknowledging the situation:

“We are aware that people are having trouble accessing our services currently. «We are working on it.»

Until the time of publication of this note, the company has not specified the root cause of the problem (whether it is a DNS routing failure, problems in its infrastructure or authentication servers), although industry specialists currently rule out an individual security breach, pointing to an error in the backend of the firm’s servers. Technical services recommend that users do not force password resets repeatedly for the duration of the incident, as the service will be gradually restored as the failures in the central network are resolved.

Writing

Fuente: Read original article

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