A survey carried out on the citizen platform exposed the low response to complaints about broken streets, lights and waste in different neighborhoods of the city.
The neighborhood platform “La Plata Reports” It once again put the focus on the city’s urban problems and the poor municipal response to the complaints. According to an analysis published by the site The Platense Editorof the more than 3,000 reports presented to the Municipality of La Plataonly 86 were solved, which represents just 2.86% of the total.
The digital tool was created by neighbors with the objective of making visible and organizing complaints linked to the state of the city, allowing the recording of daily problems such as deteriorated streets, turned off lights, accumulation of waste and insecurity situations.
To date, the website has accumulated more than 3,600 general reports, of which 2,955 were sent directly for municipal treatment.
Streets and lights, the main problems
According to published data, the deterioration of the streets far leads the ranking of complaints in the city, with 1,371 reports, equivalent to 31% of the total.
In second place are lighting failures, with 801 complaints, while further back are problems linked to waste and water.
However, the resolution numbers show a strong difference between the claims made and the responses provided.
The area with the greatest number of solutions was waste, where 68 cases were resolved out of a total of 416 complaints. On the other hand, in lighting fixtures, only 6 complaints of the 801 registered were resolved and, regarding the state of the streets, only 4 reports had a response out of more than 1,300 presentations.
The neighborhoods with the most complaints in La Plata
In relation to geographical distribution, the Urban Helmet concentrates the largest number of reports with 979 complaints uploaded to the platform.
Behind them are Villa Elvira with 356 complaints, San Carlos with 308 and Los Hornos with 275.
The city center also leads the ranking of solutions, although the numbers are still low: 27 cases resolved out of almost a thousand reports. Villa Elvira recorded 12 responses and San Carlos 11.
The platform allows any neighbor to enter through the official site, select the category of the problem, mark the exact point on a map and attach photographs or descriptions to document the situation.
The initiative maintains that the objective is to generate a public record of the real state of the neighborhoods and give visibility to problems that, many times, remain without official follow-up or response.
